This Privacy Policy describes how NewVine Employment Group, LLC and its parent companies, subsidiaries, affiliated entities, entities under common control, successors, and assigns (collectively, "VINE AI," "VINE," "Company," "we," "us") collect, use, disclose, and protect information when you visit our websites, use our services, or otherwise interact with us (collectively, the "Services"). This Privacy Policy is separate from our Terms (Master SaaS Service Agreement), which govern contractual use of the Services.

If you do not agree with this Privacy Policy, do not use the Services.

Scope and Who This Applies To

This Privacy Policy applies to:

(a) visitors to our websites and pages where this Privacy Policy is posted;
(b) customers, prospective customers, and their authorized users who access our Services; and
(c) individuals who communicate with us (including via email, phone, web forms, or social platforms).

Important: VINE AI supports recruiting and talent pipeline activities for business customers. In many cases, the business customer (our Client) controls the purpose and manner of processing candidate-related information. Our handling of such information may be subject to contractual commitments to that Client.

Information We Collect

We may collect the following categories of information:

2.1 Information You Provide Directly

Account and profile information (name, business email, job title, company name)
Communications (messages, emails, support requests, feedback)
Billing information (limited billing contact info; payment details are processed by our payment processor and are not stored in full by us)
Service configuration inputs and preferences (workflows, role requirements, hiring criteria, outreach preferences)

2.2 Information Collected Automatically

Device and usage information (IP address, browser type, device identifiers, operating system)
Log data and analytics (pages viewed, features used, timestamps, referring URLs)
Cookies and similar tracking technologies (see Section 7)

2.3 Candidate-Related Information (Provided by Clients or Collected on Their Behalf)

Depending on how a Client uses the Services, we may process candidate-related information such as:

Name, contact details (e.g., email, phone, LinkedIn profile URL)
Work history, education, skills, and publicly available professional information
Communications and engagement information (e.g., whether a message was sent or responded to)
Notes, evaluations, rankings, and interview-related feedback created by Client users

How We Use Information

We use information to:

Provide, operate, and maintain the Services
Create and manage accounts and authenticate users
Process transactions and subscriptions
Deliver support, respond to requests, and communicate about the Services
Improve and develop features, performance, and user experience
Monitor for security, fraud, abuse, and violations of our Terms
Comply with legal obligations and enforce our agreements
Create aggregated or de-identified analytics to improve our Services and business operations

How We Share Information

We do not sell personal information in the ordinary course of our business. We may share information in the following situations:

4.1 Service Providers

We share information with vendors who help us operate the Services (for example: hosting, analytics, customer support tools, communications tools, security providers, and payment processors). These providers are permitted to use information only to perform services for us.

4.2 With Clients and Authorized Users

Information submitted to the Services is accessible to the Client's authorized users. Candidate-related information processed on behalf of a Client may be shared back with that Client and its authorized users.

4.3 Legal and Safety

We may disclose information if we believe disclosure is necessary to:

comply with law, legal process, or government requests;
protect rights, property, or safety of Company, our users, candidates, or others;
prevent fraud, security incidents, or abuse; or
enforce our agreements and policies.

4.4 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction, subject to reasonable confidentiality protections.

Data Security

We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission over the internet or method of electronic storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and limiting access to your devices and systems.

Data Retention

We retain information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the nature of the data, contractual commitments, and legitimate business needs. We may retain aggregated or de-identified information for longer periods.

Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies to:

operate and secure the Services;
remember preferences;
analyze usage and performance; and
improve marketing effectiveness.

You may control cookies through your browser settings. Disabling cookies may affect site functionality.

Your Choices and Rights

Depending on where you live, you may have rights regarding your personal information, such as the right to access, correct, delete, or object to certain processing.

8.1 Customer Accounts

If you are an authorized user of a Client, your account information may be managed by the Client. Contact your employer or the Client administrator for requests related to your user account.

8.2 Candidate Requests

If you are a candidate and your information is processed through a Client's use of the Services, you should direct privacy requests to the Client (the company you are applying to or communicating with). In some cases, we may assist the Client in responding where legally required and where feasible.

International Data Transfers

Our Services may be operated from and processed in the United States or other locations where our service providers maintain facilities. By using the Services, you understand that information may be processed and stored outside your state or country of residence.

Children's Privacy

The Services are not directed to children under 16, and we do not knowingly collect personal information from children.

Third-Party Links and Services

The Services may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties. We encourage you to review their privacy practices.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will update the "Last Updated / Effective Date" above. If changes are material, we may provide additional notice as required by law. Continued use of the Services after the effective date means you accept the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Email: [email protected]

Privacy Policy

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